SUNDAY, MAY 21, 2017
1:00 p.m. — State of the Industry 2017
Technomic kicks off this year's Foodservice @ Retail Summit with the latest facts, figures and trends detailing what has taken place over the past twelve months in C-store and supermarket restaurant operations including prepared food take out departments and puts those findings in context of the entire restaurant industry. It’s a look at what's up, down and showcases the opportunities for growth.
2:00 p.m. — Signature '17 Presented by American Express
Join National Restaurant Association President and CEO Dawn Sweeney as she engages with industry change agents who are making an impact through their thought-provoking and inspiring insights.
4:00 p.m. — Overview of Ethnic Retailing & Trends, Latinicity
Richard Sandoval, award winning chef, author, television host, shares his passion for ethnic cuisine and tempts us with dining pleasures soon to follow as he relates the history of Latinicity, his one-of-a-kind Latin retail and dining experience.
4:30 p.m. - Latinicity Guided Tours, Tastings & Cocktails
Each participant in the Foodservice @ Retail Summit will have the opportunity to preselect up to two behind-the-scenes tours of Latinicity, including merchandising, culinary inspiration and, of course, the kitchen. Each tour concludes with cocktails and a tasting extravaganza from Latinicity’s award-winning menu. A terrific way to network and share war stories with fellow retailers big and small from across the country.
MONDAY, MAY 22, 2017
8:00 a.m. — Latinicity Observations and Group Discussions Over Continental Breakfast
Join your newly discovered industry peers in a moderated discussion of what we learned on our tours at Latinicity and how to implement those learnings in the day-to-day operations of C-stores and supermarkets.
8:45 a.m. — Evolution of Restaurant Design in Supermarkets & C-Stores
This panel of accomplished, award-winning restaurant and grocerant designers will discuss how they work with C-stores and supermarkets to both understand their operational needs and meet expectations, and attract new consumers. This session will include case studies and before and after photos of their installations.
9:30 a.m. — Manufacturers and Retailers Working Together: The Recipe for Success
Retailers want more from brands, and brands want more from retailers. Join us for this panel discussion as we evaluate and analyze the needs of each. Learn how recipes, consumer research, flavor trends and other tools can serve as the foundation for a stronger and more lasting relationship between the two.
10:45 a.m. — Restaurant and Foodservice Marketing in the Era of Social Media, Facebook LIVE & Pokémon Go
Millennials and Generation Z have proven time and again they're not interested in reading circulars or watching television ads. So then how to attract them to your in-store restaurant? Via social media, of course! Gain insight into what works and what doesn’t. Explore the power of special offers and pricing. Off-the menu specials. Unique limited culinary opportunities. Get a read on how much you'll need to invest in social media and how to keep that customer once they step through the door.
11:30 a.m. — Talent Acquisition: Culinary Student Panel from Kendall College
A must-attend session focusing on the number-one need of our members: how to attract and retain culinary talent. Now more than ever there's more competition to hire culinary trained professionals. What does it take for your organization to attract the best candidates? Hear directly from advanced culinary students from Chicago’s Kendall College as they lay it on the line and share what it will take to hire and keep them in your organization. Followed by an audience question and answer session.